Knowledge, Integrity & Excellence
We have seen encouraging signs of progress against the COVID-19 outbreak in British Columbia. While we have had to restrict our services to urgent care during the outbreak, we are now preparing to welcome you back to our clinic for regular care.
How this proceeds still depends on our province evolving restrictions and continued progress in containing the spread of the virus. However, we are now planning for clinical services and hygiene to begin. This includes limited treatment in Endodontics (root canals), Periodontics (gum treatment), and Prosthodontics (crown and bridges). In late May through early June, we will resume our Orthodontics Services. All patients waiting on delivery of crowns, bridges, partial or full dentures will be contacted by the admin team to schedule an appointment.
We gladly welcome new patients at this time! Please call the office or visit our website to book an appointment.
For our current patients, this is especially important: Please wait for our administration team to contact you about resuming your treatment. We will be operating with reduced capacity to respect social distancing, as we prepare for your return. We will be able to respond to questions about scheduling, please call the office if you have any concerns. Also, our full clinical services cannot immediately operate at peak capacity. Instead, we will ramp up these services over time to make sure that we are delivering care in the safest way we can.
All of us at Summerland Dental Centre regret that the pandemic forced us to postpone everything and provide only emergency care. We had to put off regular care for your safety, but we know that this has not just been inconvenient – it has been a hardship for many of you. Your oral health is our most important concern, and we are eager to have you back for your dental care so we can continue to protect your health.
When we resume regular dental visits, you will see some differences, especially with our Dental Team’s protective equipment (PPE’s). We are installing plexiglass dividers at the administration desk. We are proud to announce our Surgical Air Purifiers purchased and installed over the wild-fires a few years back. These are requested and rated as the top systems on the market for fresh, clean breathing. In addition, we are instilling new procedures utilizing fogging equipment that releases a liquid that encapsulates bacteria, mold and viruses on contact.
These additions to the clinic where not required by the College of Dental Surgeons of British Columbia. However, Dr Abougoush through the downtime participated in multiple webinars with medical experts and epidemiologists. Dr Abougoush came away with a confident feeling that adding the vital-oxide fogger to the clinic would increase your safety.
We will test our whole team, for COVID-19, and they will undergo daily COVID-19 screenings. Patients will be asked screening questions before their treatment. This ensures continual consistency in our universal precautions.
We have a lot of catching up to do. To increase our efficiency and add another layer of protection, we have created a virtual consult platform which allows our providers to talk with you by computer, tablet, or smartphone for a consultation. We can usually determine a course of treatment with this “virtual visit,” and in some cases, you may not even need to make an in-person visit afterward. Your privacy and rights will be protected, and your video and voice will not be recorded or stored.
This has been a difficult and frustrating time for all of us. Now we are anticipating the day when we can once again deliver the full range of dental care. We welcome you back to our clinic under the safest possible conditions.
In the meantime, please know that you can still rely on us if you need urgent care. You can call us at 250-494-9711 between 8:00 a.m. and 5.00 p.m. Monday through Friday. If you have a serious problem with an injury, pain, or infection that demands immediate attention, you can call 250-218-1192 for assistance.
In the up-coming weeks we will be extending our clinical hours to nights and weekends to better serve your dental needs.
Thank you for your patience, and we look forward to seeing you!
The Summerland Dental Team and Dr Mike Abougoush
Please note carefully: Patients may be accompanied into the actual treatment area by another person or service animal ONLY if they are essential for completion of the dental treatment. An accompanying person must first pass all our screening for COVID-19, including the absence of any fever over 100 degrees F.
What are the symptoms of COVID-19?
Symptoms of COVID-19 are flu-like and include fever, cough, sore throat, shortness of breath, or a sudden loss of the sense of smell or taste. Most people develop only mild symptoms. But some people may develop more severe symptoms, including pneumonia.
People at higher risk of severe COVID-19 infection include:
- People who are age 65 or older
- People with chronic lung disease or moderate to severe asthma
- People who have serious heart conditions
- People who have weakened immune systems (This can be due to cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, or prolonged use of corticosteroids and other immune-weakening medications)
- People with severe obesity (body mass index [BMI] of 40 or higher)
- People with diabetes
- People with chronic kidney disease undergoing dialysis
- People with liver disease
- People who are pregnant
While there are no restrictions on who can get tested, not everybody who feels ill needs to be tested, particularly if you have mild illness. If you are sick with fever, cough, or shortness of breath, and are in a high-risk group, call your health care provider to discuss whether you should be tested for COVID-19.
Our passion is our community
Your family’s dental health is our priority. We strive to provide the best dental care and ongoing support for our community members. We love getting involved in local events and causes, whether it’s participating in the Annual Bathtub Races or visiting our neighbouring businesses.
Dentistry may have brought us together, but our community is truly to thank!
Meet Our Family
December 13, 2018
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